Refund Policy

1. Payments and Refunds

Users are required to keep documents such as bank receipts and ATM slips after making payments. These may be requested when necessary. If these documents cannot be provided, ggchip.com is not responsible for payments made. Before making a purchase on the site, users must verify their phone number. Payments will be processed into your account based on the explanations you provide. However, ggchip.com is not responsible for any losses due to incorrect or incomplete payment descriptions. Bonuses earned on the site must be used within one year. Unused bonuses will be deleted on the last day of the year.

2. Delivery Times

In cases where there are stock issues or when stocks are depleted due to fast sales during the day, your money will be held as credit by ggchip.com but can be refunded upon request. Currently, we are selling Zynga Texas Hold'em Poker chips, one of the most popular games of recent times. We started selling chips by first bringing in Zynga chips from Indonesia and Malaysia.

Refund Conditions

The buyer may request a refund within seven (7) days of receiving the purchased product for themselves or a designated person, provided that the product has not been used. The refund conditions for in-game deliveries are based on the purchase price of that day. Additionally, the refund amount will be returned to the buyer in the same payment method used within approximately seven (7) business days. - The E-Pin you purchase is entirely personal or company-specific, and our company only acts as an intermediary while providing full technical support. Refunds are strictly not accepted except for technical malfunctions related to the purchased E-Pin. - ggchip.com acts as an intermediary for all products sold on the site. ggchip.com is not responsible for any changes implemented by the developer/publisher after the purchase of the product/service.